Dijon chooses Keolis to operate France’s first ever ‘comprehensive mobility’ project  

The Greater Dijon region has renewed its confidence in Keolis to operate its public transport network, Divia, for another six years. For the first time in France, public transport, parking and bike-share services have been combined into a ‘comprehensive mobility’ contract.

Dijon, a pioneer in comprehensive mobility 

Keolis, operator of the Divia network since 2004, has had its contract renewed by the region’s public transport authorities from 2017 to 2022.  The new public service delegation contract, commencing on 1 January 2017 and expected to generate €435 million in total revenue, includes all transport solutions in the region: public transport (buses and trams), parking and bike-share services. With this new contract, Keolis Dijon has been rebranded Keolis Dijon Mobilités. 

Keolis, helping to achieve Greater Dijon’s ambitions 

Through this new contract, Keolis is supporting Greater Dijon’s ambitious mobility strategy and desire to affirm its status as a leading eco-friendly region in France.  A new bike-share scheme will be established and with the introduction of hybrid buses, Divia will become the first hybrid network in France.  A new 100% electric ‘city’ shuttle will also be created to service the city centre.

Keolis Dijon Mobilités also intends to introduce new, higher-capacity vehicles and staff dedicated to accompanying people with reduced mobility. 
 

Mobility solutions that engage with stakeholders

The Greater Dijon region and Keolis Dijon Mobilités are aiming to promote the shared use of public space, combatting the long-standing debate between those who drive and those who opt for public transport and alternative transport modes. 
To do so, the Keolis subsidiary intends to develop a new model of spontaneous mobility, shared and digitally connected using collective intelligence (public service users, local residents, visitors, employees, stakeholders) to develop a comprehensive transport offer that meets the needs of the region.
 

Keolis Dijon Mobilités and Divia in figures

icone transports

11,4
million km travelled each year
accounting for 47.3 million passenger journeys

icone transports

750
employees

icone transports

24
towns services
with a total of 255 000 inhabitants

Using digital solutions to create a new passenger experience 

To improve the quality of customer service and journeys, in 2017 Keolis Dijon Mobilités will launch a dedicated app and  website, a single transport card for all transport solutions, and an “Open Payment” service on trams (allowing passengers to validate their journeys using just a bank card or smartphone)
 

Drawing upon the expertise of the whole group

Keolis will draw upon its expertise in multimodality along with the skills of two of its subsidiaries: 

  • EFFIA, the leading car park operator for train stations and no.2 in France for car parks, will manage the nine car parks in Greater Dijon as well as providing other parking solutions.
  • Cykleo, the Keolis subsidiary specialising in active transport solutions, will manage the bike-share services. 400 short-term rental bikes at 40 different stations will be renewed. In addition, Keolis will create and manage France’s first ever bike impoundment lot.   
     

Through this unique and comprehensive mobility contract, Greater Dijon is demonstrating its capacity for innovation, and we are proud to accompany the region in its visionary approach. By awarding this contract to Keolis, the PTA in Dijon has recognised us as a leading mobility partner. It is the first contract of its kind in France and will allow us to better respond the challenges involved in everyday mobility: accessibility, energy transition and multimodal integration to make journeys simpler and more enjoyable for passengers in the region.

 

Frédéric Baverez, Executive Director of Keolis France