Faced with financial, performance and customer satisfaction challenges in the Las Vegas operations, the new management team used keolife to focus improvement efforts, align teams and rebuild the partnership relationship with our customer.
Keolis Canada offers a large range of transport services in Quebec, distinguishing itself through its comprehensive management of the Orléans Express intercity transport network. It is the only Keolis subsidiary to be responsible for services covering the full length of its passenger offer and to have complete responsibility for any associated risks.
Keolis has held the contract to operate and maintain Melbourne’s tram network, known as Yarra Trams, since 2009 when it became the world leader in tramway operation. In partnership with Downer, the leading provider of integrated services in Australia and New Zealand with over 100 years' rail experience, Keolis took on a major challenge: to modernise the largest and one of the oldest tram networks in the world. Keolis Downer, the Group’s local subsidiary, fulfils the Group’s ongoing commitment to offer the best possible service to its passengers.
In 2014, Keolis was chosen to operate Boston’s commuter rail network, the largest rail contract in North America to be assigned to a private operator. Since then, the Group has been working tirelessly to meet its goal of providing world-class service to the 127,000 passengers who travel on the network each day. An ambition founded on real-time information, committed teams, and a strong partnership with the local transport authority.