LOS ANGELES – September 12, 2016 – Keolis Transit America announced today that it has been awarded a five-year $5.7 million contract by the Los Angeles Department of Transportation to provide technical support for the CityRide Paratransit Service, including managing the program’s database and administering the electronic transit fare card system.
“We are pleased to have been awarded this new contract with the Los Angeles Department of Transportation and proud to be able to serve the people in this community who depend on CityRide to get them where they need to go each and every day,” said Keolis Transit America CEO Steve Shaw. “We appreciate the opportunity to build upon our long term relationship with the City of Los Angeles and the patrons of the paratransit program.”
The Los Angeles County paratransit program is a curb-to-curb ride service that utilizes a fleet of buses, mini-vans and taxis to transport ADA-eligible individuals, seven days a week, 24-hours a day.
Under the contract, Keolis will provide a variety of services including the implementation of an enhanced electronic technology that will seamlessly connect the current fare card system with that of CityRide participants. Keolis will also provide services to support the determination of membership eligibility, the sale and distribution of fare cards, database program management and security including geo-coding, encryption, archiving and scanning, the re-registration of all CityRide members, customer satisfaction surveys, customer service, as well as administrative and accounting support.
Keolis Transit America is part of Keolis North America, a leading provider of passenger transportation services throughout the U.S. and Canada, carrying nearly 50 million people via train, bus and taxi each year through public contracts, helping transportation authorities meet the needs of their communities.
Keolis is a global leader in the passenger transportation industry, operating systems in 15 countries including Canada and the United States. The largest light rail operator in the world, Keolis transports 3 billion passengers a year via trains, buses, shuttles and taxis, and also provides fleet management and maintenance, logistics and routing services. Learn more about how Keolis and our 60,000 employees are always “Thinking Like A Passenger” at www.keolisnorthamerica.com.