The Dreux urban area, Keolis, Mastercard, Actoll and the CIC bank have launched a contactless payment service for use across the urban transport network

For the first time in a medium-sized French city, Keolis is deploying a contactless payment solution for buses. The service is compatible with all banks and contactless payment cards affiliated to MasterCard and Visa. The new service is designed to encourage local residents and occasional visitors to use the Linead public transport network and to improve the frequency and punctuality of the service.

As of 29 April 2019, passengers across the Dreux urban transport network (112,000 inhabitants) can pay for their bus journeys using their MasterCard or Visa contactless payment card, no matter which bank they belong to.
 

 

They simply have to board the bus and present their contactless payment card to the validation terminal. Once the payment is accepted, the MasterCard or Visa card serves as a ticket and grants the holder authorisation to use other bus routes for €1.30 (price of a single journey on a bus) within a 40-minute period. If there are any checks, passengers just have to present their contactless payment card to the inspector’s mobile terminal to prove their payment.

Designed to work alongside other tickets on sale across the network (standard tickets, season tickets, etc.), this solution is straightforward and intuitive:

  • The service is available on all buses across the network.
  • On board, the same device is used to validate traditional tickets (season tickets, standard tickets) and contactless payment cards – passengers follow exactly the same procedures to validate their cards.
  • The service is compatible with all banks and contactless payment cards affiliated to MasterCard and Visa.
  • Customers can view their purchase history simply and securely by visiting the transport network's website at www.linead.fr.

The service will be improved based on customer feedback – new features and functions will be added and its ergonomic design will be optimised.

As contactless payment solutions grow in popularity in France, they can be used to improve the frequency and punctuality of the public service network: drivers do not have to sell so many tickets, the number of tickets produced can be reduced and change does not need to be handled.