France: Keolis renewed to operate and extend public transport services in Haguenau

Published on 07/08/2021
On 20 May 2021, the conurbation authority of Haguenau, in north eastern France, renewed its contract with Keolis for the operation and maintenance of its entire public transport network, RITMO. The new public service delegation contract starts on 1 August 2021 and will run for seven years, generating cumulative revenues of approximately 31 million euros. Keolis Haguenau will be tasked with extending the transport network, which will serve 36 municipalities by 2022, compared to five at present.

An enhanced transport offer and a more connected passenger experience

Currently made up of four urban lines, one intercity line, ten lines serving schools, an ondemand transport service and a rental service for mechanical and electrically assisted bicycles, the RITMO transport network serves all the main activity hubs in Haguenau and Schweighouse-sur-Moder (40,000 inhabitants), as well as the town of Brumath and the municipalities of Kriegsheim and Niederschaeffolsheim, near Strasbourg in north eastern France.
In order to respond with greater precision to the mobility needs of a larger area, the future RITMO network will benefit from several developments from 2022 onwards, including:

  • An increase in the number of municipalities served and inhabitants with access to RITMO: the network will serve 36 municipalities (compared to the current five) and 96,000 inhabitants (compared to 40,000 at present). The network will therefore consist of five city lines, four regular intercity lines, 33 school lines and an on-demand transport service covering four hubs.
  • Passenger information will be improved, with the launch of a new website and the installation of real-time information terminals inside stations and at the sales office, equipped with an operational support and passenger information system (SAEIV).
  • The launch of an interoperable contactless ticketing system offering M-Ticket, combined with a system for counting passengers as they get on and off the vehicles.

Renewing the fleet with a focus on alternative energies

As part of the contract, Keolis will introduce two electric buses for the operation of city line number 3, which will now be 100% electric. In addition, a mild hybrid bus (using both a combustion engine and an electric motor) will enter service on the network.
An alternative fuel will also be used to develop the fleet: GTL (liquefied natural gas), a cleaner fuel with lower CO2 emissions, will be used on all the other vehicles in the network to replace diesel.
Furthermore, the Vélo'Ritmo service will be developed with the acquisition of five additional electrically assisted bicycles.