Keolis renewed as the operator of the Lyon public transport network

10-10-2016. On Friday 7 October following negotiations that lasted almost 24 months, the elected officials sitting on the governing board of the SYTRAL union of local government bodies in Lyon unanimously voted to renew the contract of Keolis, the incumbent operator of the TCL public transport network in the region. The new public service concession contract – valid for six years and starting on 1 January 2017 – will generate revenue of €2.2 billion.

The TCL network covers 73 municipalities and manages close to 1.7 million journeys daily. It is France’s largest public transport network outside the Paris region and has the national record for the highest number of journeys per inhabitant, which stands at more than 350 trips per year.
The contract is Keolis’ largest both in terms of revenues and passenger journeys. It acts as a showcase of the company’s multimodal expertise and operational efficiency. In the greater Lyon area, Keolis operates metro, streetcar, funicular, trolleybus, bus and autonomous electric shuttle lines and consistently achieves high levels of customer satisfaction. 

Annie Guillemot, SYTRAL’s Chairwoman, and Jean-Pierre Farandou, Keolis’ Chairman, will sign the new contract in the coming weeks.

Under the new agreement, passengers will enjoy higher-performance, with improvements in sustainable and accessible mobility. Operational costs will be kept under control and the city’s natural and cultural heritage will be preserved.

Keolis’ bid provides solutions for the network’s optimisation and to meet the requirements and expectations of SYTRAL’s ambitious policy for increasing passenger numbers. This will be achieved in partnership by delivering increased customer satisfaction, operational excellence, dealing more efficiently with fare evasion and support for future projects of the organizing authority. 

In line with SYTRAL’s expectations, Keolis will seek to enhance the network’s overall economic performance throughout the duration of the contract.

The new contract’s key figures

  • Cumulated revenues (six years): €2.2 billion 
  • Funds allocated (over six years): €1.4 billion
  • Value of assets under management: over €4 billion

The TCL network – key figures

  • 56.5 million km travelled per year, 500 million trips per year : Ridership up 18% in four years 
  • 4 metro lines, 5 streetcar lines, 2 funicular lines and more than 130 bus and trolleybus lines
  • 400,000 subscribers 
  • 4,400 employees
  • 2015 revenues: €370 million

I’m delighted by the trust SYTRAL’s governing committee has unanimously bestowed on us. It confirms Keolis’ standing as transport experts capable of operating a high performance urban network, combining all modes of transport, and of innovating – as demonstrated by the recent launch at Confluence of the Navly driverless electric shuttles

Keolis Chairman, Jean-Pierre Farandou