General Manager Gerald Francis promoted to role of KCS President; Keolis UK railroad executive David Scorey appointed to GM role

BOSTON, MA – September 2, 2016 – Keolis North America, a global leader in operating sustainable and connected transportation solutions, today announced the relocation of its North American headquarters to Boston and the appointment of two of its senior executives into new roles within Keolis Commuter Services (KCS), which operates the MBTA Commuter Rail.

Gerald C. Francis, who served as deputy general manager and later as general manager for Keolis’ MBTA Commuter Rail operations in Boston, has been promoted into the position of President of Keolis Commuter Services. David Scorey, formerly with Keolis in the UK, has been named as the new General Manager of KCS.

Francis will continue to be based in Boston, where he will lead the company’s public affairs and community outreach activities, serving as the key liaison and spokesperson, while ensuring the exchange of best practices between Keolis subsidiaries and contributing to the company’s business development activities locally and nationally.

“Following the snow storms of 2015, Gerald did an extraordinary job stepping in to assume leadership under extremely difficult conditions, stabilizing the commuter rail system and leading a team that brought on-time performance up to record levels,” said Keolis North America President and CEO Clement Michel. “He has had a long and distinguished career spanning more than 30 years in public transportation and I could not be more pleased we will be able to leverage his experience and knowledge in this new role as we continue to improve our operations in Boston and grow our business in North America.”

David Scorey brings to Keolis Commuter Services nearly 30 years of experience in the passenger rail industry, most recently as Managing Director for Southern Railway, one of the largest and most complex railroads in the United Kingdom, with 2,200 trains and 600,000 passenger journeys each day.  Southern is managed by Govia Thameslink Railway, a joint venture between Keolis and Go Ahead. In his role as GM, he will have overall responsibility for all aspects of the service Keolis delivers to its passengers and to the MBTA as part of its contract to manage the MBTA Commuter Rail, and will be focused on continuing to improve service, performance and customer satisfaction across the system.

During his tenure at Southern Railway from 2004 to 2014, passenger traffic increased by 50% while on-time-performance rose steadily from 77% to above 90%.

“Against a backdrop of significant challenges in the UK rail industry, David Scorey has demonstrated effective leadership and an ability to deliver strong results,” Michel said. “I am confident that brings the right mix of skills and experience to continue building upon the successes achieved under the leadership of Gerald Francis, as we work towards delivering the high quality commuter rail experience that our passengers expect and deserve.”

Keolis officials said they expected a seamless transition, as Francis moves into the role of President and Scorey takes over as GM. 

“Since David’s arrival in the U.S. earlier this year, he has worked in close partnership with Gerald to gain a strong understanding of the commuter rail system in preparation for this transition into the role of General Manager,” said Michel. “Gerald has been with the Keolis Boston team from the very earliest days, serving as a member of the bid team in 2013, leading the organization through mobilization in 2014 and the recovery of 2015. I can think of no better person than the man who has managed so well through so many transitions to be the new President of KCS.”

Keolis officials said the move of the corporate office to Boston reflects Keolis commitment to the MBTA Commuter Rail contract and the overall quality of life and positive business environment in the Commonwealth

“Locating our head office here in Boston will enable all of our teams across North America to greatly benefit from the ecosystem of innovation that has been developed by the Keolis Commuter Services team and that exists in this community,” Michel said. 

About Keolis

For more than a century, Keolis has been a global leader in managing passenger transportation systems throughout the world, transporting 3 billion passengers a year via trains, buses, shuttles and taxis, while providing fleet management and maintenance, logistics and routing services. Learn more about how Keolis and our 60,000 employees are always "Thinking Like A Passenger" at