Keolis, an expert in transporting passengers with reduced mobility
Keolis is France’s leading provider of transport services for passengers with reduced mobility, operating 40 services across the country.
Following the renewal of the PAM75 contract on 1 January 2017 (the Parisian transport service for passengers with reduced mobility), Keolis has strengthened its position in Greater Paris by winning the operating contract for FILIVAL PAM94, the equivalent service in the Val-de-Marne region. Keolis will operate a fleet of 32 vehicles, making an average of 60,000 trips per year. Keolis’ ability to adapt to the needs of different customers, combined with its widely-recognised expertise in accessibility, meant the Group was able to offer a service tailored to the ambitions of the Val-de-Marne region. The Group will notably develop a new, more flexible and more efficient digital on-demand transport tool to provide a high-quality, punctual and accessible service.
An accessible and adapted on-demand transport offer
Keolis will develop mobility solutions adapted to the needs of customers in the Val-de-Marne region. Waiting times – a key concern for people with reduced mobility – will be reduced, thanks to a mobile app that allows users to track the approach of their vehicle in real-time. Passengers will also be able to manage reservations and cancellations via their individual customer account.
Keolis will organise sessions to teach passengers how to use the app. This new contract demonstrates Keolis’ commitment to providing accessible mobility for all.