On 8 July 2019, elected officials of the Epinal conurbation authority (CAE ‒Communauté d’Agglomération d’Epinal), renewed their confidence in Keolis Group to operate the public transport network Imagine. This new 6-year public service concession begins on 1 January 2020. It will generate cumulative revenues of approximately 30 million euros. Keolis, which has operated the network since 2012, will be tasked with developing the transport offer in the region, notably by setting up evening transport services and developing a passenger information system. By the end of the contract, Keolis is committed to increasing the number of network users by 12% and revenues by 11% across the entire network.
The first of its kind in France, this virtual mobility assistant provides an end-to-end conversational, voice-assisted experience via a mobile app. It leverages the power of artificial intelligence, smart data and voice assistance to provide passengers with an inclusive experience, supporting them with their essential mobility requirements (itineraries, service, traffic situation, etc.).
Following the green light from the French Competition Authority, Swiss Post finalised its sale of CarPostal France to Keolis Group on 30 September 2019. Under the terms of the sale, Keolis, which is owned by SNCF (70%) and by the Caisse de dépôt et placement du Québec (30%), acquires the company and its subsidiaries, as well as its employees and vehicles. With the sale of CarPostal France, Swiss Post is withdrawing from the French transport market.
On 2 September, 2019, Keolis, which runs Chronoplus, the transport network of the Basque Country conurbation authority in the south of France started operating a 100% electric BRT (Bus Rapid Transit) line on behalf of the public transport authority SMPBA . The 12 km long line featuring 30 stations offers an innovative, more sustainable mode of transport that will connect Bayonne to Biarritz, two major cities in the south of France in 30 minutes. The line’s opening, which will be followed by the launch of a second electric line between Bayonne and Tarnos in 2020, is part of a much larger, global overhaul of the network. Thanks to the deployment of a new transport offer which is simpler for passengers to understand and use, MPBA and Keolis are expecting a 25% ridership increase across the network by the end of 2023. The e-BRT line between Bayonne and Biarritz represents a new milestone in the Group’s electric mobility strategy with Keolis remaining the largest operator of electric transport networks in France in 2019.
On 27th July 2019, Keolis, which operates the Twisto public transport system, launched the new tram system on behalf of Caen la Mer’s urban community, in Normandy, in the north of France. Following 19 months of works, this new mode of transport will replace the previous rubber-tyred tram system. The tram network is made up of three lines totalling 16.2 km of track. It serves 36 stations with 26 trams and forms the backbone of the new Twisto transport system.