Keolis renews its contract to operate the PAM 75 transport service

Keolis renews its contract to operate the PAM 75 transport service for persons with reduced mobility in Paris
10 janvier 2022

On 13 December 2021, the City of Paris renewed its contract with Keolis to operate its PAM 75 transport service for persons with reduced mobility, which the Keolis Group has been providing since 2003.

The future contract will take effect on 12 July 2022.

By renewing this contract, just a few months after winning the contract to operate the PAM 77 service, Keolis has consolidated its leadershipin the transport of persons with reduced mobility in the Greater Paris regionand in line with the goals of Île-de-France Mobilités and the local authorities.

An essential transport service for persons with reduced mobility in the French capital

On 13 December 2021, the City of Paris selected Keolis to operate its PAM 75 transport service for persons with reduced mobility, there by signalling its confidence in the operator’s capacity to manage this transport network that the Group has already been running for almost 20 years. PAM 75, which was created in 2003 and has been operated by Keolis since 2004, has 6,500 registered users and operates 250,000 trips per year all over the Greater Paris region. The contract was awarded under the terms of a public service delegation by Île-de-France Mobilités to the City of Paris, according to the regional regulation applicable to services for persons with reduced mobility that is funded by the City of Paris, the Île-de-France region and Île-de-France Mobilités.

An even higher quality of service

In its bid, Keolis made ambitious service quality commitments to the City of Paris, in particular in terms of the punctuality of the transport and the provision of passenger information in real time to meet customer expectations.Providing quality and timely passenger information is a priority at Keolis. In addition to its customer service centre and its web platform, Keolis has committed to enhance its range ofdigital information and reservation tools, which are developed specifically to meet the needs of passengers with reduced mobility.

Press releases

Sweden: Keolis to operate alternative energy buses in Uppsala

31 mai 2021

Pierre Gosset appointed Executive Director of Keolis Group’s Industrial Division

9 février 2021

Keolis wins the renewal of the Montluçon contract

26 août 2021

Australia: Keolis began operating a network of over 400 buses in Greater Sydney

4 novembre 2021