On 3 December 2020, the Syndicat Mixte des Transports du Bassin d'Alès (SMBTA), in France's Gard department, renewed its trust in Keolis for the operation and maintenance of its entire NTecC public transport network, which will be renamed Ales’Y from 1 April 2021. All mobility services will be refashioned under this new name: Ales’Y by Bus, Ales’y Carpool, Ales’y by Bike and Ales’y by Scooter.
Keolis has been awarded a bus contract worth €190 million by Nordjyllands Trafikselskab (NT), the public transport authority of the Northern Jutland region in north-western Denmark. The contract will start in August 2021.
On 16 November 2020, the conurbation authority of Greater Châtellerault in the French department of Vienne (in the southeast) renewed its trust in Keolis to operate and maintain the entire transport public transport network.
On 1 December 2020, Keolis began operating a new fossil-free bus network in Bergen, providing city residents and visitors with a sustainable shared mobility solution under a contract with public transport authority (PTA) Skyss.