On 13 November 2020, Agglopolys, the conurbation authority of Blois in the French department of Loir-et-Cher, renewed its trust in Keolis for the operation and maintenance of its entire public transport network, Azalys.
On 18 September 2020, Keolis Downer, Keolis’ Australian subsidiary, was awarded a 1.32 billion euro (AUS$ 2.14 billion) contract by South Australia's Department of Infrastructure and Transport to operate and maintain the commuter rail network of Adelaide in the State of South Australia. This is the first time this network will be managed by a private operator.
The contract, which takes effect on 31 January 2021, is for an initial period of eight years, extendible to twelve years. As part of this contract, Keolis Downer will deliver more services and improve passenger experience.
Anne Mimin joined Keolis on 2 June 2020 as Director of Media Relations and Crisis Communication. With twenty years of experience in corporate, institutional and political communication, Anne will be in charge of developing the reputation and image of the Keolis brand in the media.