On 15 October 2020, Keolis’ Chinese joint venture (JV), Shanghai Keolis was awarded a new five-year contract by the public transport authority of Jiaxing, forming a new joint venture called Shenjia with the authority to operate and maintain the city’s new tram network. Jiaxing is one of the most densely populated city in China’s eastern coastal province of Zhejiang.
On 18 September 2020, Keolis Downer, Keolis’ Australian subsidiary, was awarded a 1.32 billion euro (AUS$ 2.14 billion) contract by South Australia's Department of Infrastructure and Transport to operate and maintain the commuter rail network of Adelaide in the State of South Australia. This is the first time this network will be managed by a private operator.
The contract, which takes effect on 31 January 2021, is for an initial period of eight years, extendible to twelve years. As part of this contract, Keolis Downer will deliver more services and improve passenger experience.