On 11 February 2021, the Board of Directors of Île-de-France Mobilités, the public transport authority for the Paris Île-de-France region, awarded Keolis the operation and maintenance of two bus networks in the Yvelines department.
On 31 January 2021, Keolis Downer, Keolis’ Australian subsidiary, began operating and maintaining Adelaide’s commuter rail network in the State of South Australia for a period of eight years
The Keoride On Demand Public Transport trial service in Mount Barker (South Australia) is being extended for the second time to June 2021 since first starting in January 2020
On 3 December 2020, the Syndicat Mixte des Transports du Bassin d'Alès (SMBTA), in France's Gard department, renewed its trust in Keolis for the operation and maintenance of its entire NTecC public transport network, which will be renamed Ales’Y from 1 April 2021. All mobility services will be refashioned under this new name: Ales’Y by Bus, Ales’y Carpool, Ales’y by Bike and Ales’y by Scooter.
On 16 November 2020, the conurbation authority of Greater Châtellerault in the French department of Vienne (in the southeast) renewed its trust in Keolis to operate and maintain the entire transport public transport network.