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First global satisfaction indicator shows 92% of passengers are satisfied with Keolis

The passenger experience offered by Keolis satisfies its users. As stated by the vast majority of them in KeoPulse, a new single satisfaction indicator deployed on thirteen of the largest networks operated by the Group in France and abroad.

News

- Published on 01/14/2019

Excerpt:

Keolis opens its first tram network in China

27-12-2018
Following thorough preparations and testing, Keolis, through its Chinese joint-venture, successfully opened its first section of the Songjiang tram line on 26 December 2018 and welcomed its first passengers.
The open section is 13.9 km-long, with 20 stations and connects into Shanghai’s existing metro Line 9.
This important milestone reached by Keolis, reinforces its presence in China and its position as a world leading operator and integrator of shared mobility to better support urban mobility needs in China. Keolis pioneered the first automated metro line in Shanghai and will soon add to this, with the launch of an automated metro service at Shanghai International Airport.

Press Releases

- Published on 12/27/2018

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Keolis Canada becomes largest operator of all-electric type C school buses in North America

Keolis Canada is proud to announce that it has ordered 12 all-electric Type C school buses from The Lion Electric Co., which represents one of the largest transactions in the Quebec truck and bus manufacturer’s history. This transaction is on track with public opinion, as 92% of Quebeckers want school boards and schools to increase their use of electric buses. With this order, Keolis Canada will become the operator of the most Type C electric school buses. Type C is the standard school-bus model in North America with a 72-seat capacity.

Press Releases

- Published on 12/20/2018

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Keolis deploys electric autonomous shuttles at two university campuses in France

17-12-2018 On 17 December 2018, Keolis launched an electric autonomous shuttle service on the university campus of Lille (Cité Scientifique) at Villeneuve d’Ascq. Globally, it is the fourth city where the Group provides this innovative mode of transport at within a university environment. In Rennes, France, the autonomous shuttles serving the university have been quickly adopted, within three weeks of the start of the operation the services have been used by nearly 3,000 people, a record in usage for this new mode of transport. Keolis is the only public transport operator in France to offer this mobility solution on university campuses. The results of the trials prove the real need for autonomous shuttles on university sites, a service for which Keolis intends to accelerate deployment.

Pages

- Published on 12/17/2018

Excerpt:

Keolis selected as preferred operator to operate a second light rail contract in Denmark

On 29 November, Keolis was selected by Odense Letbane to operate and maintain the new light rail network of Odense, which is now the second in Denmark. This 14.5 km-long network includes 26 stations and is planned to open by the end of 2020. This new project reinforces Keolis’ presence in Denmark where it is currently the operator of the country’s first light rail network (Aarhus) and so reinforces its position as an international leader in tram operations.

Press Releases

- Published on 12/04/2018

Excerpt:

From Hyderabad to Melbourne, Keolis’ 63,000 employees share the same values: "We Imagine, We Care, We Commit". These values are an intrinsic part of the Group’s culture and history, and the heart of its DNA. They unite all teams as part of a "One Keolis” approach, focused on the satisfaction of passengers and public transport authorities.

We Imagine

Keolis invents multimodal mobility solutions tailored to each town, city, or region’s specific issues and financial constraints. Our teams continuously innovate to create attractive transport solutions focused on passenger satisfaction and quality of service or performance?

We Care

We ensure millions of people are satisfied every day by placing the passenger at the heart of our network planning and operations. We win the trust of public transport authorities by forging partnerships based on open dialogue and transparency. We motivate our 63,000 employees by making mutual respect the foundation of our human resources policy.

We Commit

We honour our contractual commitments to public transport authorities in relation to safety, service quality, reliability, and operations. We also act in all circumstances as a responsible stakeholder in the development of sustainability mobility in every city and region where we operate.

Local adaptation and implementation

So that every employee can make the Group’s values their own, they are adapted into the language of each of our 16 countries of operation and implemented according to the local context.

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