Dijon

The first comprehensive mobility contract in France.
For the first time in France, public transport, parking services and a bike-sharing scheme have been included in one, comprehensive transport contract. The decision of Dijon’s public transport authority to renew its confidence in Keolis is proof of the Group’s expertise across every aspect of the mobility chain.

A single public service contract

Keolis Dijon Mobilités operates DiviaMobilités, Dijon’s public transport network, which services 255,000 residents across 24 communes. This is the first time in France that all transport services in a city, including buses, trams, services for passengers with reduced mobility, parking, bike-sharing, long-term bike rental, and vehicle impoundment are covered under one public service contract.

icone transports

€435
million in annual revenue (over 6 years)€435 million in annual revenue (over 6 years)
 

Experts in multimodal transport

Under this contract, Keolis draws on the expertise of its subsidiaries including EFFIA, a leader in parking and second largest parking operator in France, and EGS, a company specialised in vehicle impoundment. The Group also benefits from the expertise of Cykleo, Keolis’ subsidiary for bike-share schemes, which created the first bike impoundment lot in France.

Towards shared management of public spaces

Keolis Dijon Mobilités seeks to develop a new responsive, shared and connected mobility model that uses collective intelligence. With DiviaMobilités, each passenger has a role to play. Keolis Dijon Mobilités keeps passengers informed, helping them select the right transport mode, at the right place, at the right time. All that passengers have to do is choose. This Keolis subsidiary wants to promote multimodality in transport and shared management of public spaces, bringing together car, public transport and alternative modes of transport.

Promoting connected mobility

Keolis’ comprehensive mobility plan in Dijon strengthens the appeal of the region, making getting about easier for residents and visitors to the city as well as supporting Dijon’s transformation into a smart city. Thanks to digital tools mobility is becoming seamless and more flexible. Keolis Dijon Mobilités offers passengers a website and an all-in-one app that allows them to manage all transport modes on the same network map. And, thanks to open payment systems on board trams, and soon on board buses, passengers can validate their tickets from their smartphone using their credit cards. As a result, the city of Dijon will be the first to comply with newly implemented French laws mandating digital services for public transport (loi du 7 octobre 2016 pour une République numérique). This first ’all-encompassing’ contract for a public service will be an excellent case study for similar Keolis projects in future.

 
 

Supporting environmentally and socially responsible development

With over 100 hybrid buses, the Dijon network is the leading hybrid network in France. To develop transport that is environmentally friendly, Keolis Dijon Mobilités provides a new mobility offer including a bike-share scheme and fully electric ‘city’ shuttle which services the town centre. Keolis Dijon Mobilités also plans to introduce new vehicles that seat more passengers, as well as new staff that are dedicated to assisting passengers with reduced mobility, to improve the accessibility of the network.

icone transports

11.2
million km travelled each year

icone transports

46.1
million bus and tram passenger journeys each year

icone transports

750
employees (including parking and bike-share personnel)
  • 2 tram lines
  • 18 bus lines with a fleet of 200 buses, including 102 hybrid buses
  • 9 car parks providing 3,500 spaces and 4,500 on-street parking spaces
  • 400 bikes available in the bike-share scheme and 800 bikes available for long-term rental

By placing their confidence in us, Dijon’s officials have recognised Keolis as their preferred mobility partner. With this first-of-its-a-kind contract in France, the Group has reasserted its ability to meet the challenges of daily mobility including accessibility, energy transition and multimodal integration, to make everyday travel easier for everyone.

Fréderic Baverez, CEO France and CEO EFFIA