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A pioneer for Open Data
In 2009, STAR, the public transport network operated by Keolis Rennes, was the first in France to exploit the potential of Open Data with developers and start-ups. Since then, passengers can access around fifteen digital applications via their smartphone or tablet. Updated schedules, real-time traffic information, journey planning, availability of bicycles or parking spaces, and stops accessible to the mobility impaired are just some of the many services which complement Keolis’ "m.starbusmétro" website. This mobile site means any passenger with a smartphone, computer, or tablet can access information about their journey in real time, thanks to "QR codes" displayed at every stop. By simply flashing the codes, passengers can also find out when the next bus is due to arrive.
of the STAR network’s data sets are free and easily accessible to developers in the form of catalogues, tables, maps, and graphs.
An agile network
Keolis encourages the use of public transport by constantly developing new solutions, tailored to inhabitants’ lifestyles. This often involves thinking “outside the box”. For example, Keolis and Rennes Métropole worked with the University to better manage rush hour services in the metro. Schedules for half the students were shifted by a quarter of an hour, improving comfort and avoiding the need to put on extra metros. Another key example? Keolis created specific bus lines such as STAR Night Bus, Bus de Stade, Api'Bus, Théâtre en Bus, or MusikHall Bus to support Rennes Métropole’s dynamic initiatives and facilitate access to diverse events organised across the city.
1 ticket, 7 networks
The multimodal travel pass was created by 3 local authorities (Rennes metropolitan area, Ille-et-Vilaine region and Brittany) and has been deployed across the STAR network since 2006. Today, passengers can travel on 3 additional urban networks (Brest, Lorient and Quimper), on the regional train network, and on intercity networks across Ille-et-Vilaine and Côtes d'Armor. The pass also provides access to university services, swimming pools, parking meters...
Slowing down energy consumption
The Rennes automatic metro is equipped with an innovative braking system. When a train brakes, part of the energy is recovered and redistributed in the network to start another train. 230,000 kWh of electricity are saved every year!
Keolis Rennes has also signed the EcoWatt Bretagne charter, becoming an ambassador of the approach in Brittany (western France), and taking concrete steps to help limit electricity consumption during EcoWatt alerts. In the event of an alert, an energy-saving plan is put into operation, saving 300 to 500 kW per day.
Everyone deserves STAR treatment!
An adapted metro system, equipped buses, audio information at bus stops, and specially trained staff… Keolis Rennes and Rennes Métropole have made accessibility a priority of the STAR network, enabling every passenger, regardless of their mobility constraints, to get around easily. HANDISTAR, the network’s dedicated transport service for passengers needing assistance, works 365 days a year. In 2004, it was the first service of its kind to receive NF Service certification from AFNOR (International services delivery network).
STAR and Keolis Rennes in figures
- 420,000 inhabitants, across 43 municipalities, served by the STAR network
- 77 million trips made in 2015
- 1,000 employees
- 1 fully automated metro line (with a second currently under construction, due to launch in 2020)
- 20 urban bus lines, 45 metropolitan lines, 80 school services
- 900 short-term rental bicycles
- 1,000 electric bicycles for long term rental