Cookies management

17th April 2024

2min

Keolis S.A. ("Keolis S.A.") makes every effort to protect your personal information in accordance with applicable European and French regulations. The purpose of this cookie management policy ("Cookie Management Policy") is to inform you of the purposes and conditions of use of cookies and navigation data that we may deploy on our websites. This Policy complements the Privacy Policy of Keolis S.A. ("Keolis S.A.") and is integrated into the General Conditions of Use of our Internet sites. When you use our services, information relating to your navigation may be recorded in cookie files, subject to the choices you have made concerning cookies and which you may modify at any time (see Article 3 Description of cookies, associated retention periods and management of your consent).

1.WHAT IS A COOKIE?

A cookie is a small computer file, or tracker, that is deposited and read, for example, when you visit a website, read an e-mail, install or use software or a mobile application, regardless of the type of terminal used (computer, smartphone, etc.).

2.WHAT ARE THE COOKIE USED BY KEOLIS S.A.?

Keolis S.A., as data controller, uses cookies to provide you with a smooth, user-friendly experience on our website. These cookies are technical cookies necessary for the proper functioning of the site, audience measurement cookies, and marketing cookies in order to adapt our content, share content and make our site more interactive. Certain cookies are deposited directly by our social media, targeted advertising and analysis partners, who are responsible for separate processing, and which they may use for their own purposes, in accordance with their privacy policy.

We may store cookies on your device only if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent.

The list and description of these cookies appear below in the table in article 3.

3.DESCRIPTION OF COOKIES USED, ASSOCIATED RETENTION PERIODS AND MANAGEMENT OF YOUR CONSENT

You can manage your consent to cookies set by Keolis and its partners or set them by purpose by clicking here.

Your consent applies to the following areas: www.keolis.com

Cookie statement updated on 07/03/25 :

Necessary (10)

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name	Supplier	Purpose	Expiration
euconsent-v2	Didomi	Stores the user's permission to use cookies for the current domain	6 months
didomi_token	Didomi	Stores the user's permission to use cookies for the current domain	6 months
Grecaptcha	Google	Is deposited when interacting with the ‘I'm not a robot’ component. It is used to secure forms and prevent spamming of emails by robots.	6 months
Rc ::a	Google	Distinguishes between humans and robots. This is beneficial for the website to create valid reports on the use of their site.	Session
Rc ::c	Google	Distinguishes between humans and robots.	Session
_cookie_test	Keolis SA	Is an inert file, which allows the site editor to check that the necessary cookies have been deposited.	30 seconds
@@scroll#	Keolis SA	Used to optimize website navigation.	Session
_pcid	Piano	Contains the browser identifier (BID) used in Piano products for reporting and tracking purposes.	13 months
_pctx	Piano	Allows you to synchronize different Piano product scripts containing common data points. It contains data from different products, such as composer information or advertising revenue information, but only if you have implemented one of these products.	13 months
_pprv	Piano	Contains end-user consent to ownership. For more information on consent management, click here.	13 months

Statistics (3)

Statistical cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.

Name	Supplier	Purpose	Expiration
pa_privacy	Piano	Used for privacy mode persistence	13 months
pa_vid	Piano	Visitor ID: used to count the number of visitors to a site	13 months
pa_user	Piano	Follows an authenticated visitor (user) over time, even if the user does not reconnect on subsequent visits. This cookie is managed by the client who chooses its value and decides whether or not to install it.	13 months

Marketing (11)

Marketing cookies are used to track visitors across websites. The aim is to display advertisements that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers Some marketing cookies also enable our website to be made more interactive so that content from third-party publishers and advertisers can be shared and viewed.

Name	Supplier	Purpose	Expiration
RichHistory	Twitter / X	Collects data about visitors' preferences and behavior on the website - This information is used to make content and advertising more relevant to the specific visitor.	Session
syndication.twitter.com_/i/jot	Twitter / X	Defines a unique identifier for the visitor, which allows third-party advertisers to target the visitor with relevant advertising. This Matching service is provided by third-party advertising platforms, which facilitate real-time bidding for advertisers.	Session
LAST_RESULT_ENTRY_KEY	youtube-nocookie.com	Used to track user interaction with embedded content.	13 months
nextId	youtube-nocookie.com	Used to track user interaction with embedded content.	13 months
requests	youtube-nocookie.com	Used to track user interaction with embedded content.	13 months
__sak	youtube-nocookie.com	Stores user preference settings.	Session
ytidb::LAST_RESULT_ENTRY_KEY	youtube-nocookie.com	Saves the user's video player preferences using an Embedded YouTube video.	Session
YtIdbMeta#databases#undefined	youtube-nocookie.com	Used to track user interaction with embedded content.	Session
yt.innertube::nextId	youtube-nocookie.com	Stores a unique identifier to keep statistics on YouTube videos viewed by the user.	Session
yt.innertube::requests	youtube-nocookie.com	Used to track user interaction with embedded content.	Session
Id de vidéo (ex: 395fe151-6e24e879)	youtube-nocokie.com	Used to add a view to a YouTube video. This identifier is specific to a video and to the user's session.	Session

4.THIRD-PARTY COOKIES SET BY OUR PARTNERS

Our services allow you to be redirected to third-party services via buttons (YouTube, etc.) and/or to view third-party content (videos, etc.) on our site.

These functionalities use third-party cookies deposited directly by our partners as data processors.

Keolis S.A. is independent of the services provided by these third-party partners and has no control over or responsibility for these cookies and the use of data collected through them. In this respect, we advise you to consult the privacy policies of our partners in relation to these cookies.

You can consult the list of these partners at any time and set your cookies to accept or reject them by clicking on the Didomi link at the bottom of the page.

5.CHOICES AVAILABLE TO YOU VIA THE PIANO ANALYTICS AUDIENCE MEASUREMENT TOOL

We use Piano Analytics (piano.io/privacy-policy/https://piano.io/privacy-policy/)

You can deactivate Piano Analytics audience measurement cookies via the Didomi console by clicking on the "cookie preferences" tab at the bottom of the page.

6.CHOICES AVAILABLE TO YOU VIA YOUR BROWSER

You can configure your browser to accept or reject cookies, either systematically or depending on the sender. You can also configure your browsing software so that acceptance or rejection of cookies is proposed from time to time, before a cookie is likely to be stored on your terminal.

Cookie settings vary depending on your browser.

To find out how to configure your browser's cookie settings, go to your browser's "help" menu, which will tell you how to modify your cookie settings.

If you have accepted the storage of cookies on your terminal in your browser, they will be stored temporarily in a dedicated space on your terminal.

For Microsoft Edge™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox™: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
For further information, users may also consult the Cnil website: https://www.cnil.fr/en/alternatives-third-party-cookies-what-consequences-regarding-consent