Keolis, a world leader in shared mobility

INTERVIEW

“I firmly believe that a company like Keolis must adopt a pragmatic approach, upholding its mission as a public service provider whilst also fulfilling the need for profitable growth and remaining mindful of our two key pillars: people and business.”

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Frédéric Van Heems, Keolis Group Chairman and CEO

The Group

Established in 14 countries, Keolis designs, operates and develops shared mobility solutions that make travel easier for millions of passengers every day. As a long-term partner to public authorities, the Group supports communities in transforming their transport systems: creating more sustainable networks, more attractive services and ever-smoother travel experiences. By combining operational excellence, innovation and in-depth knowledge of user patterns, Keolis contributes to building high-performance transport systems that support the green transition and drive vitality in communities.

68,000 employees in 14 countries

300 public transport authorities

13 transport modes operated on an intermodal basis

  • A world leader

    in automatic metros and trams

  • The leader in France

    in urban transport and in railway station parking with EFFIA

Keolis owes its success to the expertise and dedication of its 68,000 employees. For the Group, the excellence of the service provided to passengers and public transport authorities is highly contingent on the quality of the employee experience. Our corporate vision Keolis Way has one central ambition: to become the employer of choice in our sector. This commitment is pursued through tangible actions in a bid to make Keolis a company where everyone can thrive and contribute to the future of mobility.

  • 83%

    employees received training in 2025 compared with 62% in 2020

  • 96%

    of the workforce covered by GEEIS certification in 2025

Keolis is clear on its purpose and the rationale behind its activities as a public transport operator and partner to public transport authorities: to reduce our environmental impact and preserve the planet. Given the challenges of climate change, our mobility model is part of the solution. We work to reduce emissions, conserve natural resources and protect biodiversity, through an approach structured around three priorities.

  • -5%

    lower greenhouse gas emissions from vehicles vs 2024

  • 64%

    of revenue covered by ISO 14001 certification

"Think like a passenger" is the principle that guides our actions. Keolis aims to encourage greater use of public transport by providing a broader, integrated range of services tailored to the changing habits of the public. For our passengers, this translates into a modernised and inclusive experience, designed to deliver lasting improvements in satisfaction and commitment to shared mobility.

  • +50%

    more passengers from 2021 to 2025

  • 88%

    customer satisfaction in 2025

At Keolis, our relationship with PTAs is about building longterm partnerships based on collaboration. Our aim is to act as a reliable partner who shares the priorities of local authorities and works alongside them to design and deliver a relationship grounded in ethics and transparencytailored transport solutions.

  • #1

    a relationship grounded in ethics and transparency

  • #2

    strong presence in communities

Performances

  • Revenue

  • Recurring EBIT

Keolis increased its profitability with recurring operating profit up by 19% and net profit from continuing operations 2.5 times higher than the previous year.

Christelle Villadary, Group Chief Financial Officer

Christelle Villadary

Group Chief Finance, Legal and Strategy Officer

2025

Integrated report

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