Legal Notices



Limited Liability Company with share capital of EUR 412,832,676,
whose registered office is located at 20-22 rue Le Peletier in Paris (75009), 
registered at the PARIS Trade and Companies Register under number 552 111 809.
Publication Director: Thomas BAUR, Digital Communications Director
Editorial animation: Soufiane ZBAIR, Communications Department
Graphic design, integration and development: SMILE communication agency 
Telephone: +33 (0)1 71 32 90 00


Simplified Joint-stock Company,
whose registered office is located at 3, rue du Pré Faucon, PAE Les Glaisins in Annecy-Le-Vieux (74940),
registered at the Annecy Trade and Companies Register under number 805 020 740.

General Terms and Conditions of Use

1. Purpose

The Keolis Company has decided to publish, animate and make available the website (hereinafter the "Website"), whose main objective is to communicate information about the Keolis Group, its activities and news.

The purpose of these General Terms and Conditions of Use (hereinafter the "Terms") is to determine the conditions under which the users are authorised to connect to the Website. Any access to the Website automatically entails the application of the Terms, the user is deemed to have read and accepted the Terms without reserve when he visits the Website.

The applicable Terms are those in effect on the date of each user's connection to the Website. It is specified that the Keolis Company remains free, at any time, to enhance, modify, correct or delete all or part of the Terms. These amendments shall be deemed to have been brought to the attention of the users simply by putting them online. Consequently, they are deemed to be accepted without reserve by any user accessing the Website after their posting online. Therefore, the user is invited to refer to them upon each visit in order to read the latest version available on the Website. 

2. Website access

Anyone can access the Website.

The Keolis Company reserves the right to modify, suspend, restrict or interrupt the access to all or part of the Website, including the access to its content and functionalities, or the availability of the Website, without prior notice.

3. Intellectual property

3.1 General Principles

The Website and all its constituting elements (including texts, presentations, videos, photographs, downloadable documents, trademarks and logos...) and related software are protected by Intellectual Property Rights and neighbouring rights reserved exclusively to the owners of these rights.

Except in the cases permitted by the Keolis Company, and with the exception, in particular, of reproductions without modifications or alterations made for the purposes of personal and private copies in accordance with Article L. 122-5, 2° of the Intellectual Property French Code, any use, exploitation, reproduction, representation, dissemination, edition or publication, in whole or in part, of the Website and/or its constituting elements, in any form/format whatsoever, on any support whatsoever and for any purpose whatsoever (commercial, advertising...) is strictly prohibited and sanctioned by law.

3.2 Copyright

The obligations mentioned in the paragraph above do not apply to journalists and newspaper publishers solely in respect of copyright relating to the content presented in the "Press Releases" and "Media Library" tabs. The Keolis Company makes available to them iconographic documents and press kits that they may use, reproduce, represent, disseminate, edit and publish to illustrate their articles and press works, provided that the name of the author, if available, and the source are clearly indicated. 

4. Personal data

Under the "Contact" tab, users shall communicate the necessary data to take into account and process their request. The user undertakes to communicate accurate information.

In accordance with the French Data Protection Act no.78-17 of 6 January 1978, as amended by the Act of 6 August 2004, users are entitled to access and modify information concerning them. The user may also, for legitimate reasons, challenge the processing of this data. Users may exercise their rights by writing to

In no event shall the data collected on the Website be transmitted, transferred or sold to third parties, including our partners, without the prior express consent of the user.

5. Cookies and hyperlinks

5.1 Cookies 

-    Definition

Cookies are text files deposited on the users' terminal (computer and/or mobile device...) whenever they visit the Website. They are stored by their browser. Cookies contain information about the users' use of the Website but do not identify them personally. The browser returns these cookies to the Website when the user revisits the Website, so that the browser can recognise the computer and/or mobile device of the user, and, for example, personalise and facilitate his/her navigation on the Website. Cookies can only be read and/or modified by their issuer. 

-     Cookies used by the Keolis Company

When the user connects to the Website, the Keolis Company may, subject to the choice of the user, install various cookies on the user's terminal so that it is able to recognise the user's browser for the duration of the validity of the cookie concerned.    

The Keolis Company issues cookies to:

-    enable and facilitate user navigation;
-    measure the audience on the Website.

By continuing their navigation on the Website, users agree to the use of these cookies.

-    Configuration of cookies stored on a terminal 

Any configuration that the user may undertake is likely to modify user’s Internet browsing and conditions of access to certain services requiring the use of cookies. The user, at any time, may choose to express and modify his/her wishes with regard to cookies, by the means described below.

It is possible to configure the browser software in such a way that the cookies are saved on the terminal or, on the contrary, rejected either systematically or according to their issuer. The user may also configure his/her browser software in such a way that the acceptance or refusal of cookies is proposed from time to time, before a cookie is likely to be saved on his/her terminal. If the user refuses to save a cookie on his/her terminal, or deletes those that are saved there, the user may not benefit from a certain number of functionalities that are nevertheless necessary to browse the Website.

The configuration of cookies is different depending on the internet browser. In order to know how to configure the cookies in their browser, users must go to the "help" menu of their browser to find out how to modify their wishes with regard to cookies. If they have accepted to save cookies on their terminal, they will be stored temporarily in a dedicated space on their terminal.

For Google Analytics, in order to disable cookies related to the use of this tool, it is necessary to log in to the following link provided by Google:

5.2 Hyperlinks 

The establishment of a hyperlink to the Website requires express prior authorisation from the Keolis Company. Any request for the establishment of a hyperlink to the Website shall be addressed via the contact form, under the "Contact" tab. 

The Website allows users to be redirected to other internet websites and third party services via a hyperlink from the Website, including via buttons (twitter, YouTube...). Users may view, for example, Tweets published on the @GroupeKeolis account on Twitter.

The user acknowledges that the Keolis Company is independent from these internet websites and services provided by third parties. Any use of these services shall be subject to the conditions of use and/or sale specific to each third party offering these services. The Keolis Company cannot be held liable for any accessible content, offer, information consulted or operations carried out via services offered by third parties. Similarly, the Keolis Company does not guarantee compliance with the applicable regulations by the publishers and hosts of these services for which they alone are liable.

6. Liability

Despite all the care taken in creating and updating the Website, any errors, inaccuracies or omissions may still occur. In addition, the Keolis Company shall use its best efforts to ensure the accessibility of the Website, however, connection problems or interruptions when connecting to the Website may occur. Indeed, this accessibility may be suspended, in particular, for maintenance reasons and/or Internet network quality. The Keolis Company does not offer any guarantee regarding interruption risks or malfunctions related to the connection, network congestion and/or computer systems, unauthorised third party intrusions and contamination of any viruses circulating on the said networks and/or computer systems. Users use the Website at their own risk. The Keolis Company declines all responsibility for any direct or indirect damage that may result from such use.

In the event that the liability of the Keolis Company would be engaged due to a breach of its obligations under these Terms, the injured Party may claim full compensation for damages, provided that the Keolis Company shall not held liable for consequential damages, the Parties shall refer to the provisions of Article 1231-4 of the French Civil Code as regards to their qualification. In any case, the liability of the Keolis Company cannot be limited and/or excluded in case of personal injury, gross negligence or fraudulent misconduct.

7. Applicable Law

These Terms are subject to French law.

These Terms are established in French, notwithstanding any translation which may be made therein. In any case, the French version of these Terms shall prevail over any other version in a foreign language.

In the event of any dispute arising out of the validity, interpretation, execution of these Terms, the Keolis Company and the user agree to meet to try and find an amicable solution to their dispute within a period of sixty (60) calendar days.

In the event of failure to reach an amicable solution at the end of this period, any dispute concerning the interpretation, validity, and/or execution of these Terms shall be submitted to the competent courts of Paris, including in the case of multiple defendants or introduction of a third party, for proceedings aiming to obtain urgency or protective measures, in summary proceedings or on application.