On-demand transport: a customised mobility solution

15th May 2023

ln early April 2023, a few months after it began operating public transport in Perpignan, Keolis extended and modernised an-demand transport on the network with the launch of Sankéo Résa. This service now covers ail the outlying municipalities on the edge of the city and provides a better response to the specific needs of employees in major employment areas.

At a time when consumption is increasingly personalised, Perpignan is far from an isolated case. Both in France and abroad, Keolis is deploying, or helping its clients to deploy, on­-demand transport services in almost all the networks it operates. These systems cater for mobility needs that are not covered by traditional transport provision.

Today, over 80 Keolis networks around the world offer on-demand mobility services, including most of the Keolis networks in France.

0ften wrongly compared with private hire vehicles, on-demand transport - apart from carrying a passenger from A to B - is a collective, personalised mobility solution that is adapted ta local needs while remaining simple and easy to use for all passengers.

0n-demand transport services address a variety of specific needs. Through its many deployments, in France and abroad, Keolis has gained expertise in the implementation and development of on-demand mobility services tailored to the specific needs of each local area. The Group gives the quality of the passenger experience a central place when designing services and aims to guarantee access for ail passengers. ln addition, operations and economic performance are optimised using powerful tools ta adapt routes and manage vehicle flows as efficiently as possible.

Annelise Avril - Senior Executive Vice-President for Marketing, Innovation and New Mobility Services at Keolis

Keolis on-demand transport offer

• 80 Keolis networks worldwide offer the on­-demand transport service

• 2.5 million annual trips

• Up to 98% booked via smartphone