• Technical challenges: Collaboratively addressing and finding solutions to common technical constraints across different networks.

• Customer experience: Sharing best practices to improve passenger satisfaction and service quality.

• Digital solutions: exploring and implementing digital technologies to boost operational performance and enhance passenger services.

• Public Transport Authorities (PTAs) cooperation: Emphasising the importance of strong partnerships with PTAs to achieve mutual goals.

• Transparency among Public Transport Operators (PTOs): Promoting openness and information sharing to foster trust and efficiency.

These discussions underscored how global collaboration can lead to tangible improvements in local metro operations.

Marie-Ange Debon, CEO of Keolis Group, along with several members of the Executive Committee, participated in the event. They highlighted the significance of collective growth, mutual learning, and the necessity of transparency to successfully deliver and develop metro networks.

Keolis operates 8 metro networks spanning over 517 kilometres across 6 countries: China, France, India, Qatar, the United Arab Emirates, and the United Kingdom.

Through the Large Metro Club, Keolis reinforces its position as a global expert in metro operation and maintenance. This forum fosters collaboration and the exchange of experiences, aiming to enhance operational excellence and drive innovation to better serve major cities. By uniting experts and public transport authorities, the Large Metro Club contributes to elevating public transport standards worldwide, promoting metro networks that are increasingly sustainable, efficient, and safe.